Shipping & Return Policy

We're confident that you'll be pleased with your purchase, but we understand that things don't always go as planned. There's no need to be concerned; our shipping and return policy is straightforward.

SHIPPING

Our warehouses are located in major countries and every order gets processed near to your shipping address with top priority because our team at Boho Dress doesn't want to waste your precious time waiting for boho products. Our estimated global processing delivery times are 7-14 days. Processing times usually take 0-2 days and depend on what time we have received an order from you. If the order has been placed after 5 pm, our warehouse would process the order the next morning. We strive our best to put all orders on priority with safe packaging so you get the same product without any issues. Feel free to contact the Boho team at info@boho-dress.com for any questions on shipping. 

RETURNS

To be eligible for a refund or exchange, all returns must be made within 30 days of your original purchase. Your item must be unused and in the same condition as when you received it in order to be eligible for a return. It has to be in its original box as well.

There are a few items that are exempt from being returned. Intimate or sanitary goods, dangerous objects, and flammable substances or gases are also not accepted.

ADDITIONAL NON-RETURNABLE ITEMS: Clearance and Final-Sale items.

    Image result for return procedure

    REFUNDS (IF APPLICABLE)

    We'll send you an email once we've received your return to let you know how far along your refund is. Within 7-10 business days after your refund is authorized, it will be processed and a credit will automatically be applied to your credit card or original mode of payment.

    SALE ITEMS

    Only regular-priced items are eligible for returns. Items on clearance and sale are not returnable.

    EXCHANGES

    You have the option to exchange a damaged or defective item for a replacement. In the event that a replacement is not available, a refund will be offered. Send us an email at info@boho-dress.com if you need to swap it for the same item.

    SHIPPING COSTS

    Return shipping costs are the responsibility of the customer. Please keep in mind that initial shipping fees are non-refundable and will not be refunded (if applicable).

    HIGH-VALUE RETURNS

    If you're shipping an item worth more than $75, you should use a trackable delivery service or get shipping insurance. Without proof of shipment, we will be unable to give a refund or exchange for any returned items that are lost in transit.

    LATE OR MISSING REFUNDS (if applicable)

    Check your bank account again if you haven't gotten a refund yet.
    Then call your credit card company; the refund may take some time to appear on your account.
    The next step is to call your bank. Before a refund is posted, there is usually some processing time.
    If you've done everything listed above and still have not received your refund, please email us at info@boho-dress.com.

    RETURN SHIPPING

    1. Please mail your item back to the same address it was sent from if you want to return it. 
    2. You will be responsible for any shipping expenses associated with returning your item. 
    3. The time it takes for your returned product to reach you will vary depending on where you reside. 

    Please contact us at info@boho-dress.com with any questions about returns and refunds.

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